The right to my previous article: Implementing TQM, TQM initiatives driving piblished on [May 19, 2006 04:07:21]. I mentioned the role of CEO of the company, TQM and CEO of Baldirge winner, the successful implementation of TQM in their companies to implement.
What is Malcolm Baldrige, and there is a similarity of TQM? Well, there are many principles of joint management between the two. To appreciate the fact that the reader is invited to understand the core values andConcepts, evaluation criteria and their approach to evaluation. I have several companies that Baldrige Criteria and assessment introduced as a measure worked. For the purposes of this article, will publish an overview of the eleven values and concepts and the seven Baldrige Criteria Categories
Criteria for Performance Excellence Goals
Baldrige criteria are designed to provide organizations an integrated approach in pursuit of excellence of performance that translates into: --
Delivery of the constant improvement of customer value and contributes to market success
Improve the overall effectiveness of the organization and capacity
Organizational and Personal Learning
The eleven core values and concepts
The Malcolm Baldrige criteria are built on eleven groups of values and related concepts. Are those embedded beliefs and behaviors found in high performance organizations. They form the basis for the integration of core businessNeed a framework of results that formed the basis for action and feedback. The eleven values and concepts are listed below: --
Visionary Leadership
Customer-Driven Excellence
Organizational and Personal Learning
Review staff and partners
Agility
Focus on the Future
Managing Innovation
Management by Fact
Public accountability and commitment
Focus on results and value creation
Systems Perspective
These values and concepts areBaldrige criteria set out in detail, which are divided into seven categories as follows:
Leadership
Strategic planning
Customer and Market Focus
Information and analysis
Human Resource Focus
Process Management
Business Results
In summary, with the price and Baldrige criteria and concepts to be understood, the directors of the company, which may have a better idea of TQM success, represented by Malcolm Baldrige assessment. The assessment should cover both the strengths and EnvironmentImprovement. This is a value-added feedback to the organization moving forward. My next article shares several case studies for various companies Baldrige Assessment
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All rights reserved. This article was written by the author for his experience of practical application. All definitions and interpretation of terminology are his point of view and has no intention of entering into conflict with the expertsthe same number. The author assumes no liability for the use of this article in any way.
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